Al Hilal Family Rewards

Your Journey With Al Hilal, Now More Rewarding

Introducing Al Hilal Family Rewards—our way of thanking you for continuing to choose and trust Al Hilal.

Join for free, earn points when you purchase qualifying Al Hilal products and services, and use your points towards future rewards.

✓ Free Membership $1 = 1 Point Rewards from 100 Points
Click the Rewards button on the Al Hilal website to create your account, view your points and access your rewards.
Al Hilal Family Rewards membership card
Malay Muslim grandparents with their grandchildren holding the Al Hilal Family Rewards membership card
More Than Points

Our Way of Thanking You for Being Part of the Family

Over the years, many customers have entrusted Al Hilal with their purchases, Islamic learning journeys, family needs and meaningful services.

Al Hilal Family Rewards was created to recognise that continued trust. Every qualifying purchase brings you closer to your next reward while allowing you to enjoy more value as you continue your journey with us.

More than a customer. Part of the Al Hilal family.
Simple and Free

Join. Earn. Enjoy.

No membership fee. No complicated process.

01

Join for Free

Click the Rewards button on our website and create your Al Hilal Family Rewards account.

02

Earn Points

Earn points when you purchase qualifying Al Hilal products and services.

03

Enjoy Rewards

Exchange your accumulated points for rewards that can be used on eligible future purchases.

Earn with Every Qualifying Purchase

$1 Spent = 1 Point

Family-tier members earn one point for every dollar spent on qualifying products and services.

Points will be credited to your rewards account after the qualifying transaction has been completed and approved.

Double Points on Your First Qualifying Order

New members earn 2 points for every $1 spent on qualifying products during their first eligible purchase.

$1 = 1 Al Hilal Family Rewards Point
Simple Redemption

Turn Your Points Into Rewards

Choose the reward that suits you and apply it to an eligible future purchase.

Points Required Reward Value
100 points $2 reward
240 points $5 reward
450 points $10 reward
1,200 points $30 reward
Minimum Redemption 100 points for a $2 reward.
Maximum Per Purchase 1,200 points for a $30 reward.
Rewards cannot be combined with discount codes or other promotional discounts. Only one points reward may be used per purchase.
Grow With the Family

Three Membership Tiers

All members begin at Family. Earn more qualifying points within 12 months to unlock a higher earning rate.

Family

Free for all members

Starting Tier
Earn 1 point per $1
  • Double points on your first qualifying purchase
  • 500 birthday bonus points
  • 10 points for an eligible product review
  • 300 referral points for referrer and referred member
  • Periodic gifts available through points

Family Plus

Earn 1,500 qualifying points within 12 months

Enhanced Earning
Earn 1.2 points per $1
  • Everything included in the Family tier
  • Higher points earning rate
  • Birthday, review and referral benefits
  • Selected Family Plus promotions

Family Circle

Earn 2,500 qualifying points within 12 months

Highest Tier
Earn 1.5 points per $1
  • Everything in Family and Family Plus
  • Our highest points earning rate
  • Birthday, review and referral benefits
  • Selected Family Circle promotions
Tier qualification is based on qualifying points earned during the applicable 12-month period. Redeeming reward points does not reduce your tier progress.
Beyond Purchases

More Ways to Earn

Enjoy additional opportunities to grow your rewards balance.

500 Points

Birthday Reward

Eligible members with a completed birthday profile receive 500 bonus points during their birthday period.

10 Points

Product Review

Earn points for submitting an eligible verified product review. Points are not dependent on whether the review is positive.

300 + 300

Successful Referral

The referrer and referred member each receive 300 points after the required qualifying purchase conditions are fulfilled.

Special Claims

Gifts With Points

Periodically exchange your points for selected gifts during special member promotions.

Across Your Al Hilal Journey

Qualifying Products and Services

Points may be earned across participating Al Hilal products, learning programmes and services.

Islamic courses and programmes
Dates and lifestyle products
Umrah preparation products
Eligible Qurban and Aqiqah services
Selected Badal services
Selected family and community services
Eligibility and earning rates may vary by product, service or campaign. Where applicable, this will be stated on the relevant product or campaign page.
Collage of Al Hilal products, Islamic courses, Umrah preparation, Qurban and family services
Important Information

Understanding Your Points

12-Month Validity Points expire 12 months from the date they are earned.
No Retrospective Points Purchases made before 15 August 2026 do not qualify for points.
Refunds and Cancellations Points earned from cancelled, returned or refunded transactions may be reversed.
Pure donations, waqaf contributions, free products, complimentary services and specifically excluded campaigns generally do not qualify for points unless otherwise stated.
For Existing Al Hilal Customers

Already Part of the Al Hilal Family?

Even if you have purchased from Al Hilal before, you will still need to activate your rewards membership.

Click the Rewards button on our website and register using the same email address you normally use for your Al Hilal purchases. This helps ensure future qualifying transactions are connected to the correct rewards account.

Historical purchases made before 15 August 2026 will not be converted into points.

Need to Know

Frequently Asked Questions

Is Al Hilal Family Rewards free?
Yes. There is no membership fee to join Al Hilal Family Rewards.
How do I join?
Click the Rewards button on the Al Hilal website and follow the registration instructions.
How many points do I earn?
Family members earn 1 point for every $1 spent on qualifying purchases. Family Plus members earn 1.2 points per $1, while Family Circle members earn 1.5 points per $1.
What is the first-purchase benefit?
New members earn double points on qualifying products during their first eligible order.
How do I check my points?
Log in to the Rewards app through the Al Hilal website to view your points balance, available rewards and membership tier.
How do I redeem my points?
Select one of the available rewards in your Rewards account and apply it to an eligible future purchase.
What is the minimum redemption?
The minimum redemption is 100 points for a $2 reward.
What is the maximum redemption per purchase?
A maximum of 1,200 points, equivalent to a $30 reward, may be used in one purchase.
Can I combine a reward with a discount code?
No. Points rewards cannot be combined with discount codes or other promotional discounts.
Do all purchases earn points?
No. Only qualifying products and services earn points. Exclusions may apply to donations, waqaf, complimentary products, selected campaigns and other stated categories.
Do purchases made before launch qualify?
No. Purchases made before the program launch on 15 August 2026 do not earn retrospective points.
When do my points expire?
Points expire 12 months after the date they are earned.
Will redeeming points reduce my tier progress?
No. Tier progress is based on qualifying points earned during the applicable 12-month period, not your remaining redeemable balance.
How do birthday points work?
Eligible members with a completed birthday profile receive 500 bonus points during their birthday period, subject to account eligibility.
How do referral rewards work?
The referrer and referred customer each receive 300 points after the referred customer fulfils the required qualifying-purchase conditions.
What happens if my purchase is cancelled or refunded?
Points earned from cancelled, returned or refunded purchases may be reversed.
Can points be transferred or exchanged for cash?
No. Points are linked to the member account and cannot be transferred, sold or exchanged for cash.
Can I earn points through OneOasis?
Al Hilal Family Rewards applies to qualifying Al Hilal transactions. Any future OneOasis rewards program or cross-brand privileges will be communicated separately.
Join the Family

Ready to Make Your Al Hilal Journey More Rewarding?

Join Al Hilal Family Rewards for free and begin earning points from your first qualifying purchase.

Free to join. Simple to use. Created for the Al Hilal family.

Click the Rewards button on our website to register, check your points and access your available rewards.

Our way of thanking you for being part of the family.